Welcome to India's First Content-Based B2B Platform for Branded Medicine Sourcing. almed.in is a next-generation B2B pharmaceutical sourcing platform built to structurally strengthen branded medicine availability across India's healthcare ecosystem.

By accessing or using this website or app, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please refrain from using the platform.

1. Eligibility

The platform is strictly intended for:

• Licensed medical retailers
• Registered medical practitioners
• Authorized pharmaceutical distributors

By using the platform, you confirm that:

• You are 18 years of age or older
• You possess valid drug licenses or regulatory approvals
• All information provided during registration is accurate and up to date

almed.in does not sell medicines directly to patients or consumers.

2. User Registration

To access certain features of the platform, users may be required to create an account.

Users agree to:

• Provide accurate and complete registration information
• Maintain confidentiality of login credentials
• Immediately notify almed.in of unauthorized account access

Users are responsible for all activities performed under their account.

3. Use of the Platform

Users agree to use the platform only for lawful pharmaceutical business purposes.

Users must not:

• Violate pharmaceutical or regulatory laws
• Upload viruses or malicious software
• Attempt unauthorized access to the platform
• Use bots, scrapers, or automated tools to collect platform data

Violation may result in account suspension or termination.

4. Regulatory Compliance

Users agree to comply with all applicable pharmaceutical laws and regulations while using the platform, including the Drugs and Cosmetics Act 1940 and related rules and amendments.

All medicines purchased, distributed, or dispensed through the platform must be handled strictly in accordance with applicable regulatory requirements.

Any violation of pharmaceutical regulations may result in immediate suspension or termination of the user account and may be reported to relevant regulatory authorities where required.

5. Platform Role

almed.in operates solely as a technology platform connecting buyers and pharmaceutical distributors.

almed.in:

• Does not manufacture pharmaceutical products
• Does not directly sell medicines
• Does not guarantee product quality or authenticity

Product authenticity, storage, regulatory compliance, and distribution remain the responsibility of the distributor supplying the product.

6. Product Listings

Product information on the platform is provided by distributors.

While almed.in attempts to maintain accuracy:

• Product descriptions
• Pricing
• Availability

may change without prior notice.

almed.in reserves the right to correct errors or cancel affected orders.

7. Orders and Payments

Orders placed through the platform are subject to:

• Distributor acceptance
• Product availability
• Regulatory compliance requirements

Payments may be made through approved payment methods or Cash on Delivery (COD) where available.

almed.in reserves the right to cancel or limit orders suspected of fraud or misuse.

8. Delivery

Delivery timelines depend on location and operational conditions.

Within Bengaluru:

• Standard delivery: approximately 2-3 hours
• Urgent delivery options may be available on real time basis

Deliveries outside Bengaluru may be handled by third-party courier partners.

Delivery timelines are estimated and not guaranteed.

9. Returns and Refunds

Returns, cancellations, and refunds are governed by the Refund and Return Policy available on the platform.

Due to pharmaceutical safety regulations, certain medicines may not be eligible for return.

10. Intellectual Property

All platform content including:

• Logos
• Website design
• Software
• Text and graphics

are the intellectual property of almed.in.

Users may not reproduce, copy, distribute, or modify platform materials without written permission.

11. Limitation of Liability

almed.in shall not be liable for:

• Product quality issues arising from distributors
• Delivery delays caused by logistics partners
• Regulatory violations by third-party sellers
• Technical errors or system interruptions

Users agree to use the platform at their own risk.

12. Indemnification

Users agree to indemnify and hold almed.in harmless from any claims, damages, losses, or legal actions arising from:

• Misuse of the platform
• Violation of these Terms of Service
• Violation of applicable laws or regulations

13. Suspension or Termination

almed.in reserves the right to suspend or terminate user accounts that:

• Violate these Terms of Service
• Provide false information
• Engage in fraudulent activities
• Misuse the platform

Termination may occur without prior notice.

14. Platform Availability

almed.in does not guarantee uninterrupted or error-free operation of the platform.

Temporary downtime may occur due to:

• System maintenance
• Technical failures
• Network interruptions

15. Force Majeure

almed.in shall not be responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, government actions, strikes, or network failures.

16. Governing Law

These Terms of Service shall be governed by the laws of India.

Any disputes arising from the use of this platform shall fall under the jurisdiction of courts located in Bengaluru.

17. Changes to Terms

almed.in reserves the right to modify or update these Terms of Service at any time.

Continued use of the platform after updates constitutes acceptance of the revised terms.

18. Contact Information

For questions regarding these Terms of Service:

Email: info@almed.in

almed.in
No-77/K, 1st Floor
17th Cross, 4th Block, 4th Stage
Basaveshwaranagara
Bengaluru - 560079
India