Thank you for using almed.in. This Shipping & Delivery Policy outlines the terms related to order processing, shipping, and delivery of products purchased through the platform.

1. Order Processing Time

Orders placed through the platform are processed during standard business hours.

For deliveries within Bengaluru:

• Orders are typically processed and delivered within 2-3 hours during business hours (10:00 AM - 6:00 PM).
• Orders placed outside business hours may be processed on the next working day.
• Deliveries are not carried out on public holidays.

Processing times may vary depending on order volume, product availability, or operational conditions.

2. Shipping Coverage

almed.in primarily facilitates deliveries within Bengaluru city limits.

For orders placed outside Bengaluru, shipments may be delivered through authorized third-party logistics partners, depending on service availability.

Delivery coverage may be modified or restricted based on operational feasibility.

3. Shipping Charges

• Free delivery is available for eligible orders within Bengaluru city limits.
• An urgent delivery option may be available where a dedicated delivery executive is assigned. Additional delivery charges may apply.
• For deliveries outside Bengaluru, shipping charges may vary depending on package weight, size, and delivery location.
• Applicable shipping charges, if any, will be communicated at the time of order confirmation.

4. Shipment Confirmation & Tracking

Once an order is processed, buyers will receive an order confirmation notification via email or WhatsApp containing relevant order and delivery details.

Where applicable, tracking information may include:

• Order number
• Delivery personnel details
• Estimated delivery time

Delivery timelines may vary depending on location, operational conditions, or logistics factors.

5. Damaged or Lost Shipments

• Buyers are advised to inspect the shipment at the time of delivery.
• If a package appears damaged, leaking, or tampered with, the buyer should report the issue immediately.

For shipments handled through logistics partners, claims related to damaged or lost shipments may be subject to the policies of the respective logistics provider. almed.in may assist in coordinating the resolution where applicable.

6. International Shipping

Currently, deliveries are available only within India.

almed.in does not provide international shipping at this time.

7. Contact Information

For shipping-related queries or assistance, please contact:
info@almed.in