At almed.in, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you access or use our platform.

1. Information We Collect

We may collect the following information during registration and use of our platform:

• Business Information: Drug License, GST Number, PAN, business address, and other regulatory details required for verification.
• Contact Information: Name, email address, and phone number.
• Transaction Information: Order history, invoices, and purchase records.
• Payment Information: Payment details processed through secure third-party payment gateways.

2. How We Use Your Information

We use the collected information for the following purposes:

• To verify business eligibility (licensed retailers and registered medical practitioners only).
• To process, manage, and deliver orders placed through the platform.
• To communicate order updates, invoices, and settlement reports.
• To provide customer and distributor support services.
• To comply with applicable legal and regulatory requirements.

3. Sharing of Information

We may share your information only when necessary for operational or legal purposes:

• With authorized distributors, logistics partners, and courier services for order fulfillment.
• With government or regulatory authorities when required by law.

We do not sell, rent, or trade your personal or business information to third parties.

4. Data Security

We take appropriate technical and organizational measures to protect your data, including:

• Encryption of sensitive information.
• Restricted access to authorized personnel only.
• Secure systems for order processing and data storage.

5. User Responsibilities

Users of the platform are responsible for:

• Keeping their login credentials secure and confidential.
• Ensuring that business licenses, product information, and other details uploaded to the platform are accurate and valid.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact us:
info@almed.in