FAQs
almed.in is a next-generation B2B pharmaceutical distribution platform that enables licensed medical retailers and doctors to source branded, generic, and specialty medicines through content-based discovery from multiple authorized distributors on a single platform.
almed.in is exclusively for licensed medical retailers and registered medical practitioners (MBBS). We do not serve patients or consumers directly.
Yes. Registration is mandatory. Users must create an account and upload valid Drug License and GST details to start ordering.
Register and log in, search medicines by content or brand, select quantity, choose payment option, and confirm the order.
You can search using any one molecule or the full combination name. Almed’s smart search will suggest available brands automatically.
Yes. The minimum order value is Rs. 500. Orders below this value may attract additional delivery charges.
Within Bengaluru: 2–3 hours. Urgent delivery may be faster with extra charges. Outside Bengaluru: delivered through authorized courier partners.
Yes. You can track order status in your dashboard under My Orders and receive delivery details via notification.
UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
Yes. Orders can be cancelled any time before delivery.
Returns are accepted only for wrong products, damaged items, incorrect quantity, or expired/near-expiry medicines.
Refunds are processed within 7–15 working days after verification. Online payments are refunded to the original method; COD refunds are via bank transfer.
Yes. All medicines are sourced from authorized distributors and trusted manufacturers only.
almed.in follows strict data privacy and security protocols to protect all user and transaction data.
Email us at info@almed.in for general queries or visit the Contact Us page.